Last updated: 22 October 2026
1. Check Compatibility Before Buying
Greadia may provide a trial before purchase, when available, so you can check that your device, app, country and essential channels work as expected. Trial eligibility and duration are confirmed individually; a trial does not guarantee that every feature or event is included.
2. Eligible Service Problems
Contact us if access does not work, an essential feature confirmed before purchase cannot be delivered, or a significant service problem persists. Our support team will try reasonable setup checks and troubleshooting. If the agreed service cannot be provided or the verified problem cannot be resolved, we will arrange an appropriate refund subject to the circumstances and applicable law.
3. Working Services and Five-Day Use
For a subscription that has been working as agreed and has no unresolved service problem, Greadia does not ordinarily offer a discretionary refund after more than five days of use. This condition does not override any mandatory legal cancellation, withdrawal or conformity rights. A problem that arises after five days is still eligible for investigation and any remedy required by law.
4. How to Request a Refund
Email greateststan08@gmail.com or contact us via our Contact page. Provide the email used for your invoice or payment request, approximate order date, purchased plan and a description of the problem. For technical issues, tell us the app/device and any error message; do not share your password or card details.
5. Troubleshooting and Decision
We may ask you to confirm device compatibility, app settings and network connectivity, and to try reasonable fixes. We assess the service agreed, the actual problem and whether it remains unresolved. If a refund is approved, we explain the amount and payment method. Payment providers can take additional time to process the return.
6. Manual Renewals and Cancellations
Subscriptions do not renew automatically through the Greadia website. To buy a new term, contact us and confirm your next plan and payment. You can choose not to renew when the current agreed subscription ends.
7. Consumer Rights
Nothing in this voluntary policy limits non-waivable rights under applicable French, EU or other consumer law. In particular, legal withdrawal rules for digital services/content depend on the nature of supply, the contracting process and any legally required express consents or acknowledgements; no blanket waiver is assumed here.
8. Contact
Refund and support email: greateststan08@gmail.com. You can also visit Pricing, Terms or Contact.